Welcome to Rikonka Nail Tool Store:
We arm to provide the best quality Rikonka products & customer service. If you have any questions for delivery or package damage or no received, please contact us, we will give you a satisfied resolution as possible as we can. We highly appreciate your 5 stars positive feedback & real reviews. Pls do NOT leave negative feedback without asking for help.
Due to large orders every day, we may not be able to reply you on time. So there're some necessary tips of order shipping for you:
1. Q: When ship out my order?
A: Normally 1-5 workdays after payment confirmed.
2. Q: What’s kind of shipping way will you use? How long time?
A: For order less than US$8.0, we'll use normal economic mail post with 35-60 days delivery time to most countries. For order over US$15, we'll use registered mail post with 15-50 days delivery time. For orders reached US$60 (approximate),we will use fast express with 3-7 workdays delivery time to USA/Canada/most European and Asian countries. But our price is NOT including any TAX. We’ll select the best suitable (fast & safe) shipping way according to order weight and destination. But if the country have strict customs rules like Italy, Brazil, Mexico etc, the shipping time will be largely delayed and also can not use FedEx express.
3. Q: How to track the shipping information?
A: Different shipping way will have different tracking website, AliExpress website will provide related website for tracking accordingly. But the tracking information will be valid within 5 workdays after we shipped your parcel normally.
The most importance:
Please try to find the tracking information and read notification from AliExpress website before you ask any question for shipping. If tracking information showed it had reached your country, pls contact your local mail post to check if arrived. If not arrived, please wait more several days. We beg your more patient for these small parcels, it's cheap and also really not easy to finish the whole trip (many thousands miles). But if you confirmed not received the package during the valid time (around 60 days), please contact us to confirm.
Also make sure your order items/color/quantity and consignee address/ tel/ postcode information is 100% correct, then we can ensure each parcel will be shipped correctly.
Thanks for your cooperation!
Rikonka Nail Tool Store